سياسة الاسترداد

Return And Exchange Policy

Since customer satisfaction is our top priority, if for any reason you are not happy with your order you can return or exchange it as per our policy:

In order to accept exchange and return, the product should be in its original status and not used.
Clients should have the original receipt.
Clients have 7 days to exchange all the products except 3 days for basic wear and 3 days to return it.
Clients pay all of the shipping fees if they cancel the order or in case of exchange and return.
Due to health and hygiene considerations we cannot exchange or return some items like bandanas, basic wear, bonnets, or hijab accessories.

Refund Policy

Once your return has been received and inspected, we will send an email to let you know that we have received your returned item. We will also notify you of the approval or denial of your refund.
If your request is approved, the credit will be returned to your credit card or original method of payment within a certain period of days.